The end-to-end online food ordering system
We help food businesses avoid commissions and other hidden charges. We’re taking back control and re-shifting the power imbalance of the current food industry.
Who now needs the power? You: the breadwinners. The takeaways and restaurants putting food on peoples’ tables and feeding hungry bellies. Our 0% commission gives YOU power back to your kitchens.
If we can become the most recognised brand in the UK for online food ordering systems while we do it – even better!
We’re on a mission
We’re a team of go-getters and bar-setters.
We’ve raised the standard for communities taking back control, and we’ve done it all for the customers we know and serve. The reason eTakeway Max thrives so well in today’s overheated and oversalted takeaway market is our decision to operate as commission-free.
We take pride in the way we wholeheartedly serve hard-working restaurant owners who deserve to generate big sales – not throw away their money to big delivery names who take whopping percentages of hard-earned cash. Sometimes up to 20 – 30% per order.
Restaurants jacking up menu prices isn’t a sustainable option to adapt either. Customers will simply turn away from your £15 burger and look elsewhere. It could be the tastiest burger in the world, but if the price isn’t right, it’s not gonna sell.
We’re making it happen
We want to see takeaways flourish, not just survive.
That’s why we started with our website ordering system first – customers didn’t just love it, they needed it. Then they started asking for other features, facets, and functions to improve their experience even more – mobile ads, waiter apps, and an entire amalgamated point of sale system that harmonises front of house servers with the back of house kitchens.
For our customers, long gone are the days of pen and paper and running back and forth with countless orders.
Basically: You ask, we make.
We continuously adapt our products and think up new systems that help solve the snags and setbacks of daily takeaway operations. Want to integrate MailChimp? No problem. Need it to be Android-compatible? Sure thing. We rarely say no – even to the most demanding requests.
We treat all of our customers as a unique business with their own individual needs to be met. Our minds never stop ticking over.
We’re not just big foodies, we’re people persons too. And so we want to tell you about our humble beginnings – all the way to today.
Sitting comfortably? Takeaway ordered and on its way? Good. It’s time for a story.
Back to where it began…
Picture 2012: the city of Leeds is scattered with hundreds of incredible takeaway shops and restaurants serving great food, but no great website to match.
We saw this as an opportunity to lend a helping hand with our expertise in digital marketing and love for seeing local businesses rightfully thrive in their community.
So, supplied with pockets full of postcards showcasing exactly how we can help, we started a campaign in the local shops that we saw best fit our mission – specifically those we knew we could transform with our skills in website design and tech development.
And before our postcard supplies depleted, we got a call from the owner of a local sandwich chain interested in finding a way of connecting their multiple stores via one single online ordering system.
They asked. We said, “Sure, no problem.”
The next step was simply to do what we do best – listen to their concerns and brainstorm a way to solve their ongoing issues of disorder across their stores. Thus, with a few late nights and a bin full of scrapped ideas, the very first edition of our industry-changing online ordering system was officially born!
This was the very beginning of what’s known today as…eTakeaway Max.
We grew tremendously…
With a happy sandwich shop under our belt and a new takeaway system in our arsenal, we were hungry for more. We turned up the heat to full blast on eTakeaway’s potential and started knocking door to door on more local shops in the Leeds, Bradford, and York area. The rest, they often say, is history – because today we’ve built a customer base of over 1,000 happy takeaway and restaurant owners.
To think: All it took was one curious sandwich shop owner with a dream who put trust in our team.
Who’s behind eTakeaway Max?
eTakeaway Max is a small but mighty team of core workers – from designers to tech developers to customer service agents. Each and every one of us plays a big part in the running of our business.
For us, there are never really too many cooks in our kitchen, just as long as we all come to the table with great ideas and strive to go above and beyond for our clientele. Our past, present, and future has and always will rely on the commitment to exceptional customer service.
Our main offices sit in the charming Yorkshire town of Harrogate, but our awesome development team are located all the way across the world in India. We’re big on human-to-human communication and have dreams unrestricted by borders.
So watch out – eTakeaway Max will soon go global. Next stop: the world.