Restaurant POS System is one of the proof that the Restaurant Industry never stops innovating ways on how they can improve their existing system. It’s not a hidden fact that the birth of the restaurant POS System has helped different types of restaurants with their basic operation.
And with a lot of option in the market, here are the top features that you should look into to identify what’s the best restaurant POS System would benefit your restaurant :
- Easy integration.
- User-friendly checkout interface.
- Captures customer database.
- Low set-up cost.
- Integrated with Online Ordering System
- Multiple Payment Options
- Inventory and Menu Management
- Compact Design
- Analytics, Reporting, and Dashboard
- Restaurant Marketing, loyalty, and feedback
Look through as we discuss points in finding the best restaurant POS System:
WHAT IS A POS SYSTEM
A Restaurant POS System makes reference to the units that expedites the point of sale process. It is composed of hardware units and software programs that have the features to help restaurateurs with their daily operations.
In its basic form, POS System acts as the cash register that captures the data of your sales, accepts payments, and issues receipts. But as demands and spending habits continue to change, developers have expanded the main functions of a POS System. Modern Restaurant POS System have the ability to operate with the following functions:
- Inventory Management
- CRM Management
- Accounting Solution
- Comprehensive Analytical Reporting
- Staff Supervising
A modern and updated Restaurant POS System functions as the core of your operations as it can support your restaurant in up to the most complicated administrative tasks.
FEATURES TO EVALUATE TO IDENTIFY THE BEST RESTAURANT POS SYSTEM
It is ideal to choose a Restaurant POS System that can be easily integrated with the existing systems that you have. It should function as a one-stop-shop for every function that you need in order to deal with the daily complexities of your restaurant operation.
USER-FRIENDLY CHECKOUT INTERFACE
An effective Restaurant POS System still operates as a cash register. Staff and customers should have a smooth experience upon completing any transaction. Make sure that your staff can easily checkout services and speed up the payment process.
Your staff should easily locate your menu items as well. Opt for a simple system that carries the solution for all your needs. Simpler process would help your staff feel at ease with the operations.
CAPTURES CUSTOMER DATABASE
There’s always a debate on how important customer data is for a business. Having access with your customer’s data helps you to pivot your operations according to the demands of your customer base. It enables you to retarget your plans and meet their specific needs in order to boost your sales.
To stay ahead of the competition, your Restaurant POS System should have the feature of collecting important data needed from your customers. This feature also allows you to connect with your customers which brings an increase to your engagement.
There are systems that also offer an email function to reach out to your customers. It allows you to send updates and promos to your customer’s email. Maximize this feature and connect to your customers much frequently.
LOW SET-UP COST
If you want to have more control of your capital, you may opt to those Restaurant POS System providers who offer monthly rental or monthly recharge. This way, integration won’t require you for a heavy upfront cost and you could still allocate your budget to the other sectors of your operations.
INTEGRATED WITH ONLINE ORDERING SYSTEM
If you haven’t started offering Online Ordering Service, this is the right time to do it now; and the right Restaurant POS System could help you with this newly established service.
Starting an online ordering service would be a huge and heavy additional task for your staff as the demand for orders would be doubled. Make sure to support your staff by picking the system that could accept and process all online orders for your restaurant. Orders may be coming from your own app, 3rd party app, and your website.
MULTIPLE PAYMENT OPTIONS
Modern diners don’t just carry cash with them. The use of online bank transfers, payment applications, and mobile payment are present in the current market. This both serves them convenience and security in every transaction they make.
Your Restaurant POS System should be able to cater, if not all, almost every payment mode possible. Keep in mind that it should also be PCI or Payment Card Industry compliant. This is to eliminate the doubts in security of the payment transactions made within your restaurant.
Tip : Make sure that the system you’ll choose is also Tax Compliant. All tax calculations should be error free to avoid miscalculations with your sales.
INVENTORY AND MENU MANAGEMENT
One of the selling points of a Restaurant POS System is that it minimizes manual labor thus reducing human-related errors on your daily operation. This helps you streamline your workflow and prevents inaccurate calculations of your stocks and menu.
Look for a system that will automatically update and manage your inventory. There are also systems that enable you to upload your menu and if you want to offer it in promos, there is softwares that supports that type of offer as well.
This usually depends on your business concept but having a Restaurant POS System that is in mobile form or handheld in design, is a great help for your restaurant. This feature processes orders faster especially during the peak hours, days and season, by cutting down the trips of your staff to the cash register back to your customer.
ANALYTICS, REPORTING, AND DASHBOARD
Restaurant POS Systems can produce comprehensive sales, inventory, and customer reports. This solution helps you to make better decisions and actions for your restaurant as you have a clearer view on the insights and data about your restaurant.
RESTAURANT MARKETING, LOYALTY, AND FEEDBACK
Equipped with CRM tools and customized loyalty programs, Restaurant POS System could help your restaurant’s marketing functions. Also, allowing your customers to give their feedback with your service delivers customer delight on a different level.
FACTORS TO CONSIDER IN FINDING THE RIGHT RESTAURANT POS SYSTEM
- Business’ Needs
- Future Goals
- System Provider
- Components Included (Hardware and Software)
Choosing the right Restaurant POS System would do wonders for your restaurant. Keep in mind that every restaurant business has different needs, and what works for others may not work well with your current concept.
Make sure to do a good research, first about your restaurant’s needs, and second what’s the best system that could offer you a solution to meet those needs. Maximize the potential of this modern solution by finding the best for your restaurant.