Incorporating an online ordering system within your restaurant business means using an online order printer. It is one of the hardware that will make your operations easier.
The following are the benefits of using an online order printer in your restaurant business:
- Accurate Order Taking
- Streamlined Work Process
- Greater Functionality
- User-friendly Interface
- Reliable Device
- Secured Solution and Support
But before we dive into the details, it is important to know what pieces of information should show on your receipt. Keep in mind that this technology allows you to customize those.
AN OFFICIAL RECEIPT SHOULD HAVE THE FOLLOWING :
- The logo and name of your restaurant
- Date and time of the purchase
- Items purchased and rice total
- VAT (if charged)
- Method of payment
- Return policy
WHAT IS AN ONLINE ORDER PRINTER
An online order printer is a type of device that can connect via GPRS, 3G, or WI FI. It is where a restaurant receives an order and the admin has the option to accept or reject it. It’s a technology that makes the online ordering process simpler and helps in improving sales.
Modern online order printers, thanks to mobile data technology, allows the hardware to communicate directly without the need of a server or PC. This set up means customers can place their orders on the restaurant’s website that has the online menu with their devices, PC, laptop, Android or iOS mobiles, and Windows devices.
Also, online order printers send notifications for you not to miss any order. These can be email notifications, SMS, or pop-ups.
This article will feature the important details that any businesses, especially restaurant businesses, should know about online order printers.
WHAT ARE THE BENEFITS OF AN ONLINE ORDER PRINTER
Businesses in the service and restaurant industry are continuously innovating ways to make their daily operations easier and improve the customer experience they deliver.
Here’s how the online order printer simplifies the order process for a very demanding business:
Accurate Order Taking
It’s now time to say goodbye to inaccurate orders! Online order printers leave higher customer satisfaction as customers can easily customize their orders online. Customers can also double check and edit their orders as long as it’s not finalized, leading to reduced food waste and cutting errors.
Streamlined Work Process
Running a restaurant is a demanding task, and having the right tools will help you improve your work processes’ efficiency and effectiveness.
Online order printers lessen unnecessary trips of your staff to the cashier, which leads them to handle more tables and orders. The ability to process orders with such a breeze increases customer delight, which leads to improvement in engagement.
Seeing a crowded line of customers is a major setback for a restaurant. That’s why every restaurant must have an online order printer that can process in-house orders and online orders. Modern online order printers also have features for customer reservations, allowing the kitchen to process their orders immediately.
Restaurant businesses are always busy and have little time for training staff for their new equipment and tools acquired. Online order printers usually have simple settings and are designed to function with little to no training at all.
Online order printers are devices that can withstand the heat and heavy transactions of every business concept there is. It is vital for a restaurant, especially during the peak season, to have a device that can accurately process and organize orders. And as mentioned, features like beeping notifications ensure that there are no missed orders.
Secured Solution and Support
Every online solution has a reliable and trusted support team. And since printing receipt is one of the most important restaurant operations tasks, maintenance and system updates are crucial to prevent sudden downsides on operations.
It is best to go with a provider that has a very reliable support team to address concerns.
TYPES OF ONLINE ORDER PRINTER
- Front-of-the-House Printers
- Multipurpose Printers
- Back-of-the-House Printers
- A4 Printers
TYPES OF CONNECTION FOR ONLINE ORDER PRINTER
Online Order Printers uses these types of connections in order to function within the operations of the restaurant:
- BLUETOOTH – Printers are connected to the order taking device via Bluetooth.
- USB – Printers are connected by directly plugging your POS to your printer.
- LAN (ETHERNET) – The order taking device is connected by a network cable to access the WIFI connection.
- WLAN (WIFI) – Connection between the order taking device and the printer is wireless.
- MULTI-INTERFACE – The printer can connect and function with all types of the connection available.
Tip: Make sure that your printer and order taking device is connected into the same connection if you’re setting up a WLAN or LAN printer.
HOW ONLINE ORDER PRINTER WORKS
For better understanding, here’s the usual workflow for a Restaurant Online Order Service :
Here’s an informative video on how online order printer works, this one’s a GOODCOM Android POS Printer for Printing Restaurant online order :
Tips: For auto printing feature, you have to set up your device and online order printer to auto-printing. It is best to contact your provider for easier set up.
OUTSTANDING FEATURES OF AN ONLINE ORDER PRINTER
A good online order printer must have the following features :
- Multiple compatible connectivity mode.
- Easy and quick paper access swap.
- User-friendly software.
- Reliable technical support team.
- Compact and stylish design.
- Additional customer engagement service.
SUPPLIERS OF ONLINE ORDER PRINTERS
Here are some of the suppliers to check out if you plan to utilize online order printers for your business :
If you’re not comfortable in checking out these printers and also you don’t have a website yet, eTakeawayMax can help you sort these out.
Watch another video of Smart Android POS For Online Order Printing.
Trying out tools and equipment that can help your daily operations doesn’t need to be complicated. It can be easy and simple, yet still, be useful. Remember that the complexity of the functions does not equate how it can help your business operation.
Online order printers, just like everything else, are continually developing. Every innovation and development for this equipment are all made to address the market’s growing demands and make every workflow simpler and easier.